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Notification of all out of stock items on back-order is on the home page of Pearly Whites Australia website (au.pearlywhites.com). There is also an alert on the final checkout page. Please ensure you take note of these delays.

Most orders placed before 3:45pm Monday to Friday will be sent the next business day. Once handed over to Australia Post/Couriers Pearly Whites Australia is not liable for orders taking longer than expected. Pearly Whites Australia accepts orders within Australia and also internationally (international shipping is subject to change without prior notice) Most orders within Australia are sent within 1-2 business days. Some delays could be experienced with shipment which we hold no liability for. 

To ensure product quality, we ensure all products are sent sealed – fresh, unused and unopened. Once your parcel has been posted, the following can be used as a general guide on how long delivery may take. 

Orders within Australia:

   Regular Post – 2 to 5 business days for most cities. 5 to 10 business days for regional areas and Western Australia.

   Express Post – next business day (major capital cities) and second day delivery for certain regional locations

International orders (outside of Australia)

   Registered International – 4 to 10 business days

   Express Post International – 3 to 7 business days

If you have any questions or concerns please contact us at support@pearlywhites.com.