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RETURNS POLICY

Results will vary greatly from person to person - depending on the product, length of use, individual body reaction and whether you follow the instructions provided. In some cases, It may take a number of applications to see results. Unfortunately unless the product is defective or faulty, Pearly Whites Australia is not able to refund purchases. 

If you change your mind we cannot offer a refund. 

If your item is defective we can provide a refund if the faulty items are returned within 48 hours of receiving the faulty product.  The refund will only be processed if the items are returned in their original state -including packaging material, manuals and instructions and all accessories -we cannot offer a refund if only partial items are returned.  

Before returning the item, please email customercare@pearlywhitesaustralia.com outlining the fault with the item. Please note it is your responsibility for the cost of returning the faulty item.  Please return the item via Express Post to:

ATT: Pearly Whites Australia
Factory 21, 21 Rutland st
Newtown Australia
Victoria 3220